Health Coaching Services

Welcome to the 12Steps2healing Program

Your Personalised Pathway for Chronic Illness Support

If you’re here, it means you’re ready to make a life-changing commitment to your health. Whether you’re dealing with chronic fatigue, stress, autoimmune conditions, hormonal imbalances, or other lifestyle-driven illnesses, the ShantelleDiaz Health Coaching Programme offers a structured, personalised, and clinically grounded approach to help you restore balance,naturally and sustainably.

This one-to-one coaching service is built around the ShantelleDiaz 12Steps2Healing System, a unique, naturopathically guided framework rooted in lifestyle medicine, functional nutrition, and mind-body healing. It offers you professional, targeted support at every stage of your recovery journey.

What You Can Expect from the 12Steps2Healing Coaching Programme

1. Personalised One-to-One Coaching

You will  work directly with ShantelleDiaz  naturopathic practitioner to receive a fully tailored plan.

This includes in-depth health assessments, nutritional protocols, detox strategies, and lifestyle adjustments based on your individual condition and goals.

2. Progress Monitoring & Flexible Structure

Track your improvements, manage your health goals, and adjust strategies through an easy-to-use private coaching platform. Healing happens in phases this programme adapts with you.

3. Exclusive Wellness Education

With your online log in to your tailored 12Steps2health programme you will have access  to an on-line community for additional support, a library of trusted educational tools, including expert videos, functional food guides, detox protocols, lifestyle planning templates, and wellness habit trackers, everything you need to stay informed and empowered.

4. Supportive Online Community

Join a private support network inside the ShantelleDiaz Health Coaching Hub, where members share insights, progress, and encouragement in a secure, non-judgemental environment.

5. Consistent Check-ins & Motivation

Regular follow-ups and motivational support ensure that you stay on track, supported, and inspired—especially when challenges arise.

6. Online & In-Person Flexibility

Access your coaching programme from anywhere and globally, via secure online sessions, or attend in-person consultations if based in London or surrounding areas.

Why Choose the ShantelleDiaz Wellness Coaching?

This isn’t just health advice—it’s a strategic, therapeutic system designed for those ready to transform their health from the inside out. The 12Steps2Healing System incorporates:
  • Naturopathic assessment body scanning and functional lifestyle planning
  • Clinical detoxification and organ support protocols
  • Tailored plant-based nutrition and supplementation
  • Mind-body integration and emotional resilience training
  • The principles of the Eight Laws of Health and Five Pillars of Regeneration

This programme helps you reclaim control over your health with clarity, accountability, and professional care.

Designed for Long-Term Recovery Not Temporary Relief

The ShantelleDiaz Wellness Coaching Programme is about uncovering  the root causes of disease not just managing symptoms. It’s about reconnecting you to your body’s natural ability to regenerate and thrive using a step-by-step lifestyle redesign.

Begin Your Personal Wellness Journey

You can begin wherever you are in-person or from the comfort of your own home. Whether you’re new to natural healing or ready to deepen your existing wellness journey, this programme gives you the tools, support, and structure to make lasting changes.

Fees :

ShantelleDiaz Health Coaching:

Our sessions range from 4 weeks, to 3 months intensives  lasting several months to one year, with the corresponding fees starting from £995 upwards. 
Either way, your life will never be the same.

The initial  consultation is £350 and 50% is deducted from total fee. The purpose of this around two-hour-long meeting (in London’s Mayfair or worldwide via Zoom) is to:

  1. Get to know each other and determine your mindset and if your ready for change
  2. Discuss where you are now, where you would like to be, and ultimately, how I could help you get there.

Note all discussions , meetings and sessions are strictly confidential guaranteed.

Click BOOK to check availability or email hello@shantellediaz.com for further information

ShantelleDiaz Health Coaching Services
Client Agreement and Waive

Service Agreement – Legal Agreement for Coaching Services

Welcome to Shantelle Diaz Health Coaching Services. By engaging in our coaching, you agree to abide by the following terms and conditions. These terms outline the nature of the coaching services provided and the responsibilities of both the Client and the Naturopath Specialist Wellness Practitioner.

1. Services Provided

ShantelleDiaz Health Coaching Services offers personalised wellness coaching, focusing on chronic disease management, holistic healing, lifestyle adjustments, and achieving optimal health. Services include, but are not limited to:

Coaching Programmes & Fees

  • 12Steps2Healing Programme – £2,500
  • 12Steps2Healing VIP Programme – £3,000
  • 8Steps2Health Programme – £1,500
  • 28-Day Wellness Reset Programme – £995

Discovery Session

A Discovery Session is required before committing to any programme. The session costs £350, with 50% of the fee deducted from the chosen package if the Client proceeds with enrolment.

Programme Details

12Steps2Healing

A comprehensive 12-week coaching programme designed for chronic disease recovery and optimal health. This programme provides:

  • Bespoke one-to-one coaching
  • Gold Package: Two coaching sessions per week for in-depth guidance
  • Standard Package: One coaching session per week for balanced support
  • Personalised protocols tailored to the Client’s health needs

8Steps2Health

A two-month general wellness programme covering:

  • Herbal remedies support & education
  • Vegan medicinal foods, diet and nutrition 
  • Comprehensive wellness optimisation

28-Day Reset

A four-week intensive detox and recovery plan for clients who have completed the 12Steps2Healing programme but require further support to maintain or reset their recovery journey.

2. Access to Dedicated Management Database

As part of your wellness journey, you will gain access to the our ‘bespoke’  Management Database, a professional platform designed to help manage your health journey efficiently. This includes:

  • Access to the Wellness Community – Connect with like-minded individuals for support and encouragement.
  • Direct Communication with Your Wellness Coach – Stay updated and track progress.
  • Time Management & Work-Life Balance Tools Integrated resources to help balance your health journey with daily commitments.
  • Health Retreat Opportunities – Access to exclusive retreats for deeper healing.
  • Gold Package Upgrade – Option to upgrade for additional coaching sessions.
  • Free Coaching & Educational Materials – Complimentary access to essential wellness resources.
  • Comprehensive Healing Journey Management – Tools for goal-setting, tracking progress, and personalised wellness strategies.

3. Confidentiality

All personal information shared by the Client is kept confidential, in accordance with UK privacy laws. However, confidentiality may be breached in cases where:

  • A health risk is identified.
  • Legal requirements necessitate disclosure.

4. Client Responsibilities

The Client agrees to:

  • Follow the wellness plan and guidance provided by the Practitioner.
  • Communicate any medical changes or concerns during the programme.
  • Attend scheduled coaching sessions consistently.

5. Fees & Payment Terms

  • Fees must be paid upfront for the selected programme.
  • Payments are non-refundable if the Client decides to terminate the programme.
  • Refunds may be granted at ShantelleDiaz Wellness Coaching Services’ discretion, based on medical emergencies or other exceptional circumstances.

6. Termination of Service

  • Clients may terminate services at any time, but are encouraged to complete the programme for maximum benefits.
  • No refunds will be issued for early termination.

7. Religious Influence Statement

ShantelleDiaz Wellness Coaching Services operates under Christian principles but does not impose religious beliefs. Clients from all backgrounds are welcome and respected.

8. Health & Wellness Disclaimer

  • The Practitioner does not diagnose, treat, or cure medical conditions.
  • The services offered are for educational purposes only and do not replace professional medical care.

9. No Liability Clause

The Client acknowledges that participation in wellness programmes is at their own risk. Shantelle Diaz Wellness Coaching Services is not liable for any adverse effects or medical complications.

10. Data Protection & Confidentiality

  • Personal data will be processed in accordance with UK GDPR regulations.
  • No personal information will be shared with third parties without consent, except where legally required.

11. Non-Compliance & Termination of Programme

To achieve successful results, the Client must comply with the prescribed programme.

  1. Compliance with Programme Guidelines
  • Clients must purchase and use the required RawPureHealth supplements.
  • Missed appointments or failure to follow the prescribed programme without prior notice will be considered a breach.
  1. Termination Due to Breaches
  • Two breaches may result in programme termination.
  • All fees will be forfeited if the Client’s programme is terminated due to non-compliance.
  1. Supplement Protocol Compliance
  • Clients must not alter or remove any prescribed supplements without prior consultation.
  • Stopping supplements may negatively impact progress.
  • Sharing supplements with others is strictly prohibited.
  1. Lifetime Access to Resources

Clients who successfully complete the programme will receive lifetime access to:

  • Educational materials
  • Community support
  • Coaching resources

However, lifetime access will be revoked if the Client fails to comply with programme guidelines.

12. Agreement to Terms

By engaging in the programme, the Client confirms that they have:

  • Read, understood, and agreed to the terms of service.
  • Acknowledged that the services provided are not medical treatment but holistic wellness coaching.

13. Termination of Access to Services

ShantelleDiaz Wellness Coaching Services reserves the right to suspend or terminate access to services if the Client fails to:

  • Comply with programme requirements.
  • Respect the policies outlined in this agreement.
  • Engage inappropriate conduct within the community.

Acknowledgement & Acceptance

  • Document for review.
  • The form submissions are stored as records with timestamps.

Final Statement

At ShantelleDiaz Wellness  Coaching Services, our mission is to guide you towards powerful, restoration, and optimal health.

By committing to this programme, you are:

  • Taking control of your health.
  • Embracing vitality, strength, and well-being.
  • Investing in long-term wellness.

We are honoured to be part of your restoration  journey, and we are committed to empowering you with the knowledge, tools, and support needed for a life-changing transformation.

Thank you for trusting us with your wellness. Together, we will make your journey not only possible but powerful and fulfilling.

With our sincere support,

ShantelleDiaz Wellness  Coaching Services

Let’s take the first step together. Your recovery starts here with clarity, compassion, and expert care.

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